April 1, 2016

Daily Drive #20 - 4/1/16 - Stop the call, call time-out and just level with the client

Your mental exercise today:
  • Be open....always be open to change...be aware of the patterns you subconsciously trigger that create the same bad outcomes...learn to be aware of them, and be open to change them!
Your tangible tip for the day:
  • Stop the call when you are getting tons of deception at the close...just call "time-out" and then talk openly and clearly about what you see going on
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